Support
Running a website doesn’t have to be stressful. With multiple ways to get help, you’ll never feel stuck.
Choose the Help That Works Best for You
All the Support You'll Ever Need
Tech Support
Quick answers when you need them most. From troubleshooting to updates, our team is ready to step in and solve issues so your website stays online and secure.
Community
Quick answers when you need them most. From troubleshooting to updates, our team is ready to step in and solve issues so your website stays online and secure.
Monthly Q&A Call
Stay connected with regular live sessions where we cover common website challenges and answer your questions directly. It’s a chance to learn and grow together.
Support Plans Explained
Here’s exactly what you get in each monthly support tier.
Basic – $99/mo
Great for businesses that just need peace of mind.
- On-demand tech support for quick fixes
- Monthly plugin & security updates
- Community access to share ideas
- Monthly Q&A call for live help
Growth – $189/mo Popular
A balanced plan with optimization and content support.
- Everything in Basic
- Content guidance & topic suggestions
- Lead capture tools for building your list
- SEO optimization to improve rankings
Pro – $289/mo
For businesses ready to fully outsource website upkeep and growth.
- Everything in Growth
- Priority support & faster response times
- Monthly performance & SEO report
- Pro-level campaign support (Google/Facebook Ads integration guidance)
It's Simple, Let's Start
How to Get Started?
Reaching out is straightforward. Just send us a quick message through the contact form or by email and let us know what you need help with. We’ll review your request, figure out the best solution, and get back to you quickly with clear next steps. No waiting around, no complicated process—just simple support when you need it.
Your Top Questions, Answered
Have a Question?
At WebFrog Studio, we don’t just build websites, we help you keep them running smoothly. From technical help to community resources, we make sure you always have the guidance you need to stay confident online.
We provide ongoing support that covers everything from small fixes and updates to full maintenance. Whether you need troubleshooting, plugin updates, or SEO advice, we’ll be there to guide you.
Most support requests are answered within 24 hours. For urgent issues, we aim to respond the same day to minimize downtime for your business.
Both options are available. You can reach out whenever you need one-time help, or you can subscribe to a monthly support plan if you’d like continuous coverage and peace of mind.
Yes! Our drag-and-drop editor makes updates easy, but if you’d rather leave it to us, we’ll handle changes for you—whether that’s adding a new page, updating photos, or refreshing content.
Absolutely. We offer secure, fast hosting plus automated backups, so your site is protected and always running smoothly.
Yes, SEO is one of our specialties. Beyond the initial setup, we can optimize your content, structure, and performance to improve rankings and visibility as your business grows.
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We’ll step in immediately to restore and secure your site. Our support team monitors security threats and keeps software up to date, reducing the risk of problems before they happen.
Are You Ready to Join The Club?
Get a free quote from one of our consultants to discuss which option would work best for your needs